Shipping policy

Last Updated: October 2, 2026

At Weekart, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are generally processed within 1–3 business days after successful order confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • Once your order has been shipped, you will receive shipping and tracking information where available.

2. Delivery Time

  • Estimated delivery time is generally 3–7 business days after dispatch.
  • Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
  • Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

  • Applicable shipping charges, if any, will be displayed during checkout before you place your order.
  • Promotional offers may include free shipping or other shipping benefits, subject to the terms of the offer.

4. Order Tracking

Once your order has been dispatched, tracking details may be provided through the contact information associated with your order.

You can use the tracking information to check the current status of your shipment.

5. Delivery Delays

While we make reasonable efforts to ensure timely delivery, delays may occur due to:

  • Courier or logistics issues
  • Severe weather
  • Public holidays
  • Natural events
  • Incorrect or incomplete delivery information
  • Remote-area delivery restrictions
  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us by email.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect contact information, or other information provided by the customer, additional shipping charges may apply for re-delivery.

7. Damaged or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include:

  • Order number
  • Product name
  • Description of the issue
  • Clear photographs and/or video of the product and packaging

We will review the request and provide appropriate assistance in accordance with our Return & Refund Policy.

8. Undelivered or Returned Shipments

If a shipment is returned to us because of repeated delivery failure, incorrect address, refusal to accept the shipment, or other circumstances attributable to the customer, we may contact you regarding re-delivery.

Any applicable additional shipping costs may be the customer's responsibility.

9. Cash on Delivery (COD)

For COD orders, payment must be made to the delivery partner at the time of delivery.

COD availability may vary depending on the delivery location and product.

10. Contact Us

For any shipping-related questions or concerns, please contact us:

Email: wee.clothteam@gmail.com

We recommend keeping your order number available when contacting us so that we can assist you more efficiently.